Introduction
Back Market DE is the German branch of the global Back Market platform, which specializes in the sale of refurbished electronics. It offers smartphones, tablets, laptops, smartwatches, and more, all refurbished by third-party refurbishers. The platform offers high-quality devices at affordable prices while reducing e-waste. With comprehensive warranties and condition assessments, it aims to make refurbished technology a trustworthy alternative to buying new.
Brand Mission
Back Market DE is committed to making refurbished electronics a mainstream product. Its focus is on the following:
Sustainability – Extending the lifespan of electronic devices to reduce waste.
Trust – Guarantees and clear return policies for peace of mind.
Transparency – Devices are rated by condition so customers know exactly what to expect.
Affordability – Premium devices at more affordable prices.
Selection – A wide range of products, including older and hard-to-find models.
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Devices are rated as “Excellent,” “Very Good,” or “Good” based on their cosmetic wear and technical performance. This allows buyers to weigh price against condition.
Customers in Germany receive a two-year warranty on refurbished items, as well as a 30-day return policy if the product is defective or not as described.
Back Market DE offers a wide selection of electronics, including popular brands like Apple, Samsung, and Lenovo, as well as discontinued models that are hard to find elsewhere.
Highlights
A two-year warranty and a 30-day return policy offer comprehensive consumer protection.
Devices are often delivered in excellent condition; many look like new.
Competitive prices compared to brand-new technology.
Wide selection of devices, including older models.
Environmentally friendly approach supports sustainability goals.
Pros and Cons
Pros:
Significant savings compared to buying new devices.
Transparent condition rating system.
Two-year warranty for peace of mind.
Wide selection of makes and models.
Strong focus on reducing e-waste.
Cons:
Some customers report more worn items than expected.
Battery performance may vary depending on the device.
Processing warranty claims and returns can sometimes take some time.
Experiences may vary depending on the seller.
Customer service response may not always be consistent.
Customer Reviews
Most German customers are satisfied with their purchases and report that the devices often arrive in better condition than expected and function well. Many emphasize the good value and the convenience of purchasing refurbished technology with warranty protection.
On the other hand, some reviews mention discrepancies between the advertised and actual condition, such as scratches or weaker battery performance. Some customers also found the return or warranty process slower than expected. Overall, the reviews are rather positive, with many praising the platform’s affordability and environmentally conscious approach.
FAQs
Is Back Market DE reputable?
Yes, it is an established and trusted marketplace for refurbished electronics in Germany.
How long is the warranty?
Back Market DE typically offers a two-year warranty on refurbished devices.
Can I return a product if I'm not satisfied?
Yes, customers have a 30-day return policy for defective or unsatisfactory items.
Do the devices look new?
The condition depends on the selected rating. “Excellent” often looks almost new, while “Good” may show visible signs of wear but still function perfectly.
Is Back Market DE environmentally friendly?
Yes, by reusing and refurbishing electronics, the platform contributes to reducing e-waste.
Final Verdict
Back Market DE is a reliable option for German customers looking for refurbished electronics at affordable prices. With its two-year warranty, clear rating system, and wide selection, Back Market DE offers peace of mind while offering significant savings compared to new devices.
Although there are occasional issues with the accuracy of the condition and warranty processing, the platform remains a good choice for buyers who value cost, quality, and sustainability. For anyone in Germany considering refurbished tech, Back Market DE is one of the most reliable marketplaces on the market.
